Terms of Service

This End User License Agreement ("Agreement") is a legal agreement between you and River Studio ("we," "us," or "our") for the use of our mobile application MemQ ("App"). By downloading, installing, or using the App, you agree to be bound by the terms of this Agreement.

1. License Grant

Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on devices that you own or control, solely for your personal, non-commercial use.

2. Restrictions

You agree NOT to:

Copy, modify, or create derivative works of the App
Reverse engineer, decompile, or disassemble the App
Remove any copyright or proprietary notices
Use the App for any illegal or unauthorized purpose
Attempt to gain unauthorized access to the App or related systems
Share your account credentials with others
Use automated systems (bots, scripts) to access the App

3. User Account

Account Creation: You are responsible for maintaining the confidentiality of your account credentials
Account Security: You are responsible for all activities that occur under your account
Account Termination: We reserve the right to suspend or terminate your account for violations of this Agreement

4. Subscription Services

Subscription Plans: The App offers subscription plans with different features and pricing
Billing: Subscriptions are billed through your App Store account (Apple App Store or Google Play Store)
Auto-Renewal: Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period
Cancellation: You can cancel your subscription at any time through your device's App Store settings
Refunds: Refund requests are handled according to the App Store's refund policies

5. AI-Generated Content

The App uses artificial intelligence (AI) to generate educational content, answer questions, and provide learning assistance. By using the App, you acknowledge and agree that:

5.1 Zero Tolerance for Offensive Content

We maintain a strict zero-tolerance policy for offensive, harmful, or inappropriate content generated through our AI features.

Prohibited Content: You must not use the App to generate, request, or share content that is:

Illegal, harmful, threatening, abusive, or violent
Defamatory, libelous, or invasive of privacy
Discriminatory or hateful based on race, religion, gender, sexual orientation, or other protected characteristics
Sexually explicit, pornographic, or obscene
Intended to harm or exploit minors
Infringing on intellectual property rights
Misleading, fraudulent, or deceptive
Otherwise objectionable or inappropriate

Content Moderation: We reserve the right to:

Monitor, review, and moderate AI-generated content
Remove or block content that violates this policy
Suspend or terminate accounts that generate or request prohibited content
Report illegal content to appropriate authorities

User Responsibility: You are solely responsible for:

The content you input into the App
The use of AI-generated content
Ensuring compliance with all applicable laws and regulations
Not using the App to generate content that violates this Agreement

5.2 AI Service Limitations

Accuracy: AI-generated content is provided "as is" and may contain errors or inaccuracies
No Warranty: We do not guarantee the accuracy, completeness, or reliability of AI-generated content
Third-Party Services: AI services are provided by third-party providers (OpenAI) and subject to their terms and limitations
Use at Your Own Risk: You use AI-generated content at your own risk and should verify important information independently

6. User Content

Your Content: You retain ownership of content you create (lessons, terms, notes)
License to Us: By uploading content, you grant us a license to store, process, and display your content within the App
Content Standards: Your content must comply with this Agreement and applicable laws
Content Removal: We reserve the right to remove content that violates this Agreement

7. Intellectual Property

Our Rights: The App, including its design, features, and content, is owned by us and protected by copyright, trademark, and other intellectual property laws
Trademarks: Our trademarks, service marks, and logos are our property
Third-Party Rights: The App may include third-party content protected by their respective intellectual property rights

8. Disclaimers and Limitations of Liability

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

No Guarantee: We do not guarantee that the App will be uninterrupted, error-free, or secure
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, LOSS OF PROFITS, OR BUSINESS INTERRUPTION
Maximum Liability: Our total liability shall not exceed the amount you paid for the App or subscription in the 12 months preceding the claim

9. Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

Your use of the App
Your violation of this Agreement
Your violation of any third-party rights
Content you create or share through the App

10. Termination

By You: You may stop using the App and delete your account at any time
By Us: We may terminate or suspend your access to the App immediately, without prior notice, for violations of this Agreement
Effect of Termination: Upon termination, your right to use the App ceases, and we may delete your account and data

11. Data Privacy

Your use of the App is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using the App, you consent to our data practices as described in the Privacy Policy.

12. Changes to This Agreement

We reserve the right to modify this Agreement at any time. We will notify you of material changes by:

Posting the updated Agreement in the App
Sending a notification through the App
Updating the "Last Updated" date

Your continued use of the App after changes become effective constitutes acceptance of the modified Agreement.

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Italy and the European Union, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from this Agreement shall be resolved through:

Negotiation: The parties shall first attempt to resolve any dispute through good-faith negotiation
Arbitration: If negotiation fails, disputes shall be submitted to arbitration in accordance with applicable rules
Jurisdiction: Any legal proceedings shall be conducted in the competent courts of Italy

15. Severability

If any provision of this Agreement is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and us regarding the App and supersedes all prior agreements.

17. Contact Information

If you have questions about this Agreement, please contact us at:

Email: support@riverstudio.cc

18. Acknowledgment

BY USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.